Please read the entire KratomBloom.com return and refund policy below to fully understand it.
Return Policy
KratomBloom.com has a 30-day money back guarantee policy. This applies to both opened and unopened products. There does not need to be a specific reason for wanting a refund. However, you will need to return both opened and unopened products to us before we will issue a refund. The 30 day refund period starts from the day the product was delivered according to the tracking number.
Please note, if you are returning an opened product, it must contain at least 85% of the original contents in order to receive a refund. All returned items that have been opened are not reused and are disposed of.
Follow these steps to request a refund:
Note: It may take up to 5 business days to see a payment reversal for a credit/debit card or e-check.
Exchange Policy
There is a 90 day return policy after purchasing for all unopened and unused products.
Follow these steps to exchange or return an unopened product:
Kratom is not used to treat, cure, or mitigate any disease, illness, ailment, and/or condition. Please see FDA import alert 54-15. We make no representations as to intended use or suitability for use. Statements and products on this website have not been evaluated by the FDA. Must be 21 years old to purchase kratom.